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Terms and Conditions/Terms of Service
- Access to the Zaramella Argenti website and the use of its contents is subject to the conditions set out below. By accessing the website, the visitor accepts these Terms and Conditions of Use.
- Anyone accessing Zaramella Argenti website is entitled to view any part of it for private and personal use. However, content must not be used or reproduced (in whole or in part) for any other purpose including, without limitation, on or in connection with any other website or publication, or for direct commercial gain.
- Subject to the terms below, Zaramella Argenti takes steps that the information accessed via the website is accurate and up-to-date. Zaramella Argenti reserves the right to correct the website content at any time without prior notice and without liability.
- The visitor hereby acknowledges that access to the website may be interrupted at any time by Zaramella Argenti for maintenance, security, or any other technical reason.
- Zaramella Argenti hereby informs visitor that these general terms and conditions may be modified at any time. As soon as they are displayed online, each visitor who accesses the website is deemed to have accepted these modifications without restriction. It is therefore the visitor´s responsibility to read these terms and conditions prior to browsing the website.
- By establishing membership on Zaramella Argenti website, or purchasing or using products and services through the website, you acknowledge and agree that:
- These terms have been executed and delivered by you and constitute a valid and binding agreement between you and Zaramella Argenti, enforceable against you in accordance with their terms. You represent that you are (1) at least 18 years of age, (2) of legal age to form a binding contract.
- You shall, establish and use your membership on Zaramella Argenti website, buy and use our products and services in accordance with these Terms and Conditions.
- All calls, emails and other communications between you and Zaramella Argenti may be recorded.
- When you shop at Zaramella Argenti.it, you´ll be one of millions of customers who have safely shopped with us.
- Zaramella accepts returns on certain merchandise on a case-by-case basis.
- No defective and/or non-conforming item may be exchange before being sent back to and received by Zaramella Argenti.
- The product must be in its original and complete condition.
Right of withdrawal
- The customer benefits from a withdrawal period of fifteen whole days starting from the date of receipt of the Zaramella Argenti products ordered on the Website. He must return the Zaramella products at his cost, in their original and complete condition. To do that, the customer has to call our customer service: 00 39 04 99070086, Monday to Friday from 10AM to 17PM, or has to send an email to firstname.lastname@example.org.
- Zaramella products that are returned incomplete, modified, spoiled, damaged and/or discolored through the action of the customer shall not be refunded. Moreover, a Zaramella product that has been personally engraved at the request of the customer may not be returned under the right of withdrawal.
- Subject to compliance with the time limit and reservations noted above, Zaramella Argenti shall pay a refund of all sums advanced by the customer, including the initial delivery costs invoiced by Zaramella to the customer, into the customer’s bank account corresponding to the bank card used on the day the order was placed, within thirty days of the date on which the right of withdrawal was exercised.
- In the event that the terms and conditions set out above for exercising the right of withdrawal have not been respected but the product has been sent back to Zaramella by the customer, the customer may have the returned Zaramella products re-delivered, at his cost, in the condition in which they were returned to Zaramella.
- Zaramella will provide an e-mail confirming the item has been shipped at time of shipment. Items generally are shipped within 5 to 30 business days of receiving your order and depending on your selected method of shipment. Please allow an additional 2 -3 business days for delivery of all engraved items.
- Our estimated delivery date for your order is based on how quickly we can obtain and ship your items, your address and shipping speed.
- Zaramella has a policy of free shipping for orders of EU
- For domestic orders (IT), Zaramella Argenti offers BRT express courier.
- For international orders, Zaramella Argenti offers DPD, FedEx and DHL no rate shipping to most countries. Additional delivery charges may be applied for large or heavy items.
- Shipments to private individuals in Russian are currently restricted. We recommend to our customers who wish to carry out to the order to do so with the name of a company/shop, authorized to do import.
- Our Personal Notification Services, such as zaramella argenti.it alerts and Email Me When Available, are provided free of charge, and you are under no obligation to buy anything.
- You may establish membership on Zaramella Argenti website, and the enrollment requires you to indicate agreement to the Terms and Conditions and provide contact information and identification details.
- You can unsubscribe or change your subscription to any of our Personal Notification Services at any time.
- As a customer, subscriber, you will occasionally receive e-mail updates about important functionality changes to the web site, new Zaramella Argenti.it, and special offers we think you will find valuable.
- You represent that all the information, data or other materials you provide on this site are true, accurate, current and complete. You are responsible for updating and correcting the information you have provided on Zaramella Argenti website, as appropriate.
- You consent to any personal information we obtain from you being collected, stored or otherwise processed in accordance to the terms of the Privacy Notice.
- Zaramella Argenti grants a limited licence to access and make personal use of this website. Unless indicated to the contrary, you may access, copy, download and print the content available on this website for your personal, non-commercial use; you do not modify or delete any copyright, trademark or other proprietary that appears in the content.
- You acknowledge that you are responsible for any content you may submit through Zaramella Argenti website, including legality, reliability, appropriateness, originality of any such content.
- You may not use a false email address or other identifying information, impersonate any person or entity. Some features that may be available on Zaramella Argenti website require registration. By registering you agree to provide true, accurate, current and complete information about yourself.